Terms of Service

This website is operated by the Fusiora OÜ team. Throughout the site, the terms; “Fusiora”, “fusiora”, “universalgg”, “Universal GG”, “UniversalGG”, “Universal Gaming”, “UGG”, “we”, “us”, “us” and “our” refer to Fusiora OÜ.

We provide this website, including all information, tools and services available to you. On this website, you are conditioned upon your acceptance of all terms, conditions, policies and notices stated here if you wish to continue browsing the website.

By visiting our website and/or purchasing something from us, you participate in our “service” and agree to the following terms and conditions; “Terms of Service”, “Terms”, “Cookies”, “Privacy Policy”, “Return Policy”. Including all additional terms and conditions and policies referenced herein and/or available via hyperlinks. These terms of service apply to all users of the website, including its limitation to users who are browsers, suppliers, customers, merchants, and/or content contributors.

Please read these terms of service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the terms of service. If you do not agree to all of the terms and conditions of this agreement, then you should not access the site or use any of the services. If the terms of service are considered an offer, acceptance is expressly limited to these terms of service.

Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Below, you will be able to see the data of the legal owner of this website:

• Main domain name fusiora.com
• Company ID 16994706
• Address Lõõtsa 2a, 11415 Tallinn, Estonia
• VAT ID EE102745315
• Activity Distribution of free and/or paid content related to video games, advertising display, digital services and affiliate product recommendation.
• E-mail info@fusiora.com

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose. You also may not, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws) of any member country of the European Union.

You must not transmit worms, viruses or any code of a destructive or malicious nature. Failure to comply with or breach of any of these terms will result in immediate termination of all your services.

• A. We reserve the right to refuse service to anyone for any reason at any time without notice.
• B. You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer across networks. Any processing of personal data during these transmissions will comply with the General Data Protection Regulation (GDPR).
• C. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission from us.
• D. The headings used in this agreement are for convenience only and do not limit or affect these terms.

We shall not be liable if the information available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our website.

• A. Prices of our products are subject to change without notice.
• B. We reserve the right to modify or discontinue the service (or any part of the content) at any time without notice. To the extent possible, we will attempt to notify the customer by any means of contact provided by the customer, provided that it does not affect our network or criminal acts are being committed.
• C. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of service.

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and may be subject to return or exchange according to our return policy only.

We have made every effort to display the colors and images of our products, in the store, as accurately as possible. We cannot guarantee that your computer monitor will display colors accurately.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not warrant that the quality of products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in service will be corrected.

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

In the event we make a change to or cancel a service, we may attempt to notify you by contacting us via email, billing address and/or phone number provided at the time the order was placed. We reserve the right to limit or prohibit services that, in our judgment, appear to be solicited by competitors, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information used for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary. If you use false or inaccurate information, we may suspend your account until identity verification is complete. Any such request will be handled in accordance with applicable data protection laws, ensuring proportionality and purpose limitation under the GDPR.

We may provide you with access to third party tools that we do not monitor and over which we have no control or input. You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising out of or relating to your use of tools provided by third parties.

Any use you make of optional tools offered through the website are at your own risk and discretion and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).

• A. Certain content, products and services available may include material from third parties.
• B. Third party links on this website may redirect to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and shall not have any liability or responsibility for any third-party material or websites, or for any materials, products or services of third parties.
• C. We are not liable for any damages or injury related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction.

If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, either in online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use any comments you have submitted to us. We do not and will not have any obligation (1) to keep any Comments confidential; (2) to pay compensation for Comments; or (3) to respond to Comments.

We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, defamatory, pornographic, obscene or objectionable or violates any party's intellectual property or terms of service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, use any identity other than a legitimate one, or otherwise mislead third parties or us as to the origin of your comments.

Your submission of personal information through the Site is governed by our Privacy Policy.

From time to time there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit time and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the service or any related website is inaccurate at any time without notice.

If a pricing error is evident and unmistakable and could have reasonably been recognized as a mispricing, we reserve the right not to fulfill the order at that price, in accordance with EU consumer protection law.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in unlawful acts;
• (c) to violate any regulations, rules, international, federal, provincial or state laws, or local ordinances;
• (d) to infringe or violate our or any third party's intellectual property rights;
• (e) to harass, abuse, insult, harm, defame, libel, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
• (f) to present false or misleading information;
• (g) to upload or transmit viruses or any other malicious code that is or may be used in any way that could compromise the functionality or operation of the service;
• (h) to collect or track personal information from others;
• (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape;
• (j) for any obscene or immoral purpose;
• (k) to interfere with or circumvent the security features of the service.

• A. We do not warrant or guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
• B. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
• C. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.
• D. You expressly agree that use of, or the possibility of using, the service is at your own risk. The service is provided “as is” and “as available” for your use, without any representations, warranties or conditions of any kind.
• E. In no event shall Fusiora, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special or consequential damages, losses, claims, or damages of any kind. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Nothing in this section shall limit or exclude any rights you have as a consumer under applicable Estonian or European Union consumer protection laws.

• B. Credit and debit card processing is handled by a third party vendor.
• C. Some payment methods may be subject to additional fees or transaction-related charges.
• E. Payments made by bank transfer may take up to 72 business hours to process.
• F. We will not be responsible for suspension or elimination of services due to non-payment of an invoice.

• A. You may submit a cancellation request for any active service associated with you.
• B. When you cancel a service, it will cease to be active on the commitment end date and no earlier.
• C. We are not responsible for any charges from your payment processor. You must be the one to cancel any active subscription.
• D. Unless you notify us that you wish to cancel all or any of the services associated with you, all services will be billed on an ongoing basis.
• E. If you wish to remove an active cancellation, you must notify our team by official means of communication.

• A. All our products are offered 'as is' described on our website. However, they are subject to the correct use.
• B. All services are intended solely for video games and related activities. We do not guarantee compatibility with other unspecified uses.
• C. Bandwidth is unlimited on all our services, unless otherwise stated. However, we reserve the right to restrict any connection if we believe it is being used inappropriately (e.g., DDoS or DoS attacks).
• D. Misuse of service resources with the intent to overload them is not considered legitimate.

We commit to providing any legally requested information to competent authorities of the European Union or its partner states, only upon valid and lawful court order. Such disclosures will follow the principles of necessity, proportionality, and data minimization as required by the GDPR and relevant Estonian legislation.

Any pirated content which is reported by its original author will be attempted to be removed from our servers. Sanctions will also be applied to customers who attempt against a healthy and piracy-free ecosystem.

• A. Customer support hours for each department are publicly available on our website. Outside these hours, we reserve the right not to provide support.
• B. Daily statistics on our website show average response times, but this does not guarantee that all requests will be handled within that timeframe.
• C. We reserve the right to restrict access to support in case of inappropriate use or abuse of support.
• D. We offer additional services with priority support.